Configuration in Stay n Host lives close to the thing it configures, not in one giant
Settings tree. That’s a deliberate design - the bank account a quotation prints lives
with the money pages, a property’s refund ladder lives on the property - but it means
the answer to “where do I change X?” isn’t always Settings. This page is the complete
map. Directions read Hub → Page → Tab . (A shorter version lives in the
Team & workspace overview .)
Setup → Settings has four tabs, each deep-linkable with ?tab= (see
Keyboard shortcuts & navigation ). Details:
The Settings tabs .
Tab (?tab=)
Holds
General (general)
The workspace itself: country, timezone, base currency, date and time formats, your logo and brand colour.
Operations (operations)
The workspace’s timings and policies, one row each: default check-in and check-out times, the listing hold (default 120 minutes), the turnaround window, inspection after cleaning , decimals in amounts, quotation links needing approval, the arrival and departure photo gates - plus the lock-code relay timing, shown but not editable here. A new tunable setting appears here without a new screen.
Payment channels (payments)
Which payment channels your workspace accepts, your own extra channels, and your own money-store types.
Approvals (approvals)
The approval policies : Quotation links needing approval, and Guest cash needing an approval step before it posts.
WhatsApp is not a Settings tab any more: it is its own page, Channels → WhatsApp .
Looking for…
It lives at
Bank accounts printed on quotations
Finance → Treasury - Add account (with settlement details for guests), then the Property bank accounts dialog to link them to properties; correct them under Manage accounts
Booking fees and taxes added to quotes
Finance → Fees & Taxes
Guest-side tax rules (rates by stay)
Finance → Guest tax (/tax ) - Admin edits, External Accountant reads
The house-rule fine book
Finance → Charges - the fine book is Owner/Admin-editable there
Expense categories (chart-of-accounts leaves)
Finance → Expenses - category management alongside the book
Who gets paid, and into what account
Finance → Payees - the one page carrying counterparty bank details
Per-seat pay rules
Finance → Payroll - gated like Settings, since pay is compensation data
Accounting export: Xero / QuickBooks account codes and tax mapping
Finance → Accounting export - the guide
Operating model, lease / management terms, capital structure
The property’s Finance tab (the portfolio-wide register at Reports → Operating Models is read-only)
Looking for…
It lives at
Price rules (weekend, season, long stay, last minute, early bird, occupancy), floors and ceilings
Pricing → Price rules - the guide
Send rule prices to channels
Pricing → Price rules - the switch is on that page, not in Settings
A night’s price for one unit, and a unit’s base rate
Calendar - edit a night in its cell, or the base rate from the unit’s row
Channel connection and mapping (Airbnb, Booking.com, Expedia, Agoda, Vrbo, Google)
Channels → Channels
Channel markup, Send changes now, pausing a channel
Channels → Channels - the guide
Booking website - identity, design, pages, rooms, collections, promo codes, metrics, publishing
Channels → Booking website
Languages and translations of your own text, guest display currency
Channels → Booking website → Translations - the guide
Analytics and ad pixels
Channels → Booking website → General (the Analytics and ads card)
Guest app configuration, per property
Channels → Guest app
WhatsApp connection
Channels → WhatsApp - the guide
Looking for…
It lives at
Refund ladder, quote terms, guest-document boilerplate
The property’s Policies / Quotations tabs
Listing types
The property’s Listing types tab
Cleaning rules (stayover and deep cleans)
The property’s Settings tab - the guide
Whether a clean needs an inspection before the unit is ready
Setup → Settings → Operations - Inspection after cleaning
Smart-lock accounts (TTLock, Nuki) and lock mapping
Operations → Lock Codes (Smart lock accounts), then the listing’s Access tab - the guide
Every unit’s Wi-Fi, door and arrival instructions
Operations → Access - the guide
Who’s on duty and on call
Operations → Duty Roster
Looking for…
It lives at
Daily-report time, audience, and renderings
Automation → Agent Hub - the “Daily ops report” card (the old Report Settings page redirects here)
Every other built-in automation (confirmations, door codes, thank-you after checkout, arrival alerts)
Automation → Agent Hub → Built-in - see the agent rules reference
Unpaid-quote reminder
Automation → Agent Hub → Built-in - the guide
Your own automations
Automation → Agent Hub → Your automations
Door-code lead time
The pre-check-in rule’s lead minutes on its Agent Hub card. (The static relay’s own arming lead is not settable from Settings.)
Message templates
Automation → Message Templates
AI assistant (what it knows per property, tone, rules) and AI autopilot
Automation → AI assistant - the guide
Looking for…
It lives at
Seats, roles, teams, per-seat property access
Setup → Team
What every role can do
Setup → Access matrix
Which features are on, and what each still needs
Setup → Feature status - the guide
API keys
Setup → API keys - the guide
Webhooks
Setup → Webhooks - the guide
Your Stay n Host plan, seats, and invoices
Billing
Your own phone number
Your account (click your email and role in the rail) → Your profile
Your own notification preferences
The bell → View all - every seat edits its own; the workspace-wide default policy is Admin-only
Fastest route to any of these
Ctrl +K / ⌘K and type the name - the palette indexes
every page and named tab your seat can reach, and, for anyone who can open Settings,
every Settings row by its own name.
Who can change what
Settings, WhatsApp, Feature status, Fees & Taxes and Payroll need the workspace-settings
permission, which Admins and Account Managers hold. Most other configuration is Admin
territory. The exceptions are deliberate: the Account Manager can also edit bank
accounts, the Channel Pricing Manager can manage price rules, and every seat manages its
own notification preferences and phone number. If a page renders read-only for you,
that’s your role, not a bug - see the roles matrix .