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Where a setting lives

Configuration in Stay n Host lives close to the thing it configures, not in one giant Settings tree. That’s a deliberate design - the bank account a quotation prints lives with the money pages, a property’s refund ladder lives on the property - but it means the answer to “where do I change X?” isn’t always Settings. This page is the complete map. Directions read Hub → Page → Tab. (A shorter version lives in the Team & workspace overview.)

Setup → Settings has four tabs, each deep-linkable with ?tab= (see Keyboard shortcuts & navigation). Details: The Settings tabs.

Tab (?tab=) Holds
General (general) The workspace itself: country, timezone, base currency, date and time formats, your logo and brand colour.
Operations (operations) The workspace’s timings and policies, one row each: default check-in and check-out times, the listing hold (default 120 minutes), the turnaround window, inspection after cleaning, decimals in amounts, quotation links needing approval, the arrival and departure photo gates - plus the lock-code relay timing, shown but not editable here. A new tunable setting appears here without a new screen.
Payment channels (payments) Which payment channels your workspace accepts, your own extra channels, and your own money-store types.
Approvals (approvals) The approval policies: Quotation links needing approval, and Guest cash needing an approval step before it posts.

WhatsApp is not a Settings tab any more: it is its own page, Channels → WhatsApp.

Looking for… It lives at
Bank accounts printed on quotations Finance → Treasury - Add account (with settlement details for guests), then the Property bank accounts dialog to link them to properties; correct them under Manage accounts
Booking fees and taxes added to quotes Finance → Fees & Taxes
Guest-side tax rules (rates by stay) Finance → Guest tax (/tax) - Admin edits, External Accountant reads
The house-rule fine book Finance → Charges - the fine book is Owner/Admin-editable there
Expense categories (chart-of-accounts leaves) Finance → Expenses - category management alongside the book
Who gets paid, and into what account Finance → Payees - the one page carrying counterparty bank details
Per-seat pay rules Finance → Payroll - gated like Settings, since pay is compensation data
Accounting export: Xero / QuickBooks account codes and tax mapping Finance → Accounting export - the guide
Operating model, lease / management terms, capital structure The property’s Finance tab (the portfolio-wide register at Reports → Operating Models is read-only)
Looking for… It lives at
Price rules (weekend, season, long stay, last minute, early bird, occupancy), floors and ceilings Pricing → Price rules - the guide
Send rule prices to channels Pricing → Price rules - the switch is on that page, not in Settings
A night’s price for one unit, and a unit’s base rate Calendar - edit a night in its cell, or the base rate from the unit’s row
Channel connection and mapping (Airbnb, Booking.com, Expedia, Agoda, Vrbo, Google) Channels → Channels
Channel markup, Send changes now, pausing a channel Channels → Channels - the guide
Booking website - identity, design, pages, rooms, collections, promo codes, metrics, publishing Channels → Booking website
Languages and translations of your own text, guest display currency Channels → Booking website → Translations - the guide
Analytics and ad pixels Channels → Booking website → General (the Analytics and ads card)
Guest app configuration, per property Channels → Guest app
WhatsApp connection Channels → WhatsApp - the guide
Looking for… It lives at
Refund ladder, quote terms, guest-document boilerplate The property’s Policies / Quotations tabs
Listing types The property’s Listing types tab
Cleaning rules (stayover and deep cleans) The property’s Settings tab - the guide
Whether a clean needs an inspection before the unit is ready Setup → Settings → Operations - Inspection after cleaning
Smart-lock accounts (TTLock, Nuki) and lock mapping Operations → Lock Codes (Smart lock accounts), then the listing’s Access tab - the guide
Every unit’s Wi-Fi, door and arrival instructions Operations → Access - the guide
Who’s on duty and on call Operations → Duty Roster
Looking for… It lives at
Daily-report time, audience, and renderings Automation → Agent Hub - the “Daily ops report” card (the old Report Settings page redirects here)
Every other built-in automation (confirmations, door codes, thank-you after checkout, arrival alerts) Automation → Agent Hub → Built-in - see the agent rules reference
Unpaid-quote reminder Automation → Agent Hub → Built-in - the guide
Your own automations Automation → Agent Hub → Your automations
Door-code lead time The pre-check-in rule’s lead minutes on its Agent Hub card. (The static relay’s own arming lead is not settable from Settings.)
Message templates Automation → Message Templates
AI assistant (what it knows per property, tone, rules) and AI autopilot Automation → AI assistant - the guide
Looking for… It lives at
Seats, roles, teams, per-seat property access Setup → Team
What every role can do Setup → Access matrix
Which features are on, and what each still needs Setup → Feature status - the guide
API keys Setup → API keys - the guide
Webhooks Setup → Webhooks - the guide
Your Stay n Host plan, seats, and invoices Billing
Your own phone number Your account (click your email and role in the rail) → Your profile
Your own notification preferences The bell → View all - every seat edits its own; the workspace-wide default policy is Admin-only