Set static access codes
A listing’s Access codes tab stores the two persistent codes physically set on the unit’s lock or lockbox: the Guest code and the Cleaner code. These are the codes for a unit whose lock mode is Static - the same code until you physically change it.
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Open the unit’s page and go to the Access codes tab.
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Type the Guest code into its field and click Set - after changing the physical lock to match.
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Do the same for the Cleaner code. A code that has never been set shows a Not set pill.
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To rotate a code later, type the new one and click Update.
Static codes vs per-stay codes
Section titled “Static codes vs per-stay codes”These two are easy to confuse, and they live in different places on purpose:
| Static codes (here) | Per-stay codes | |
|---|---|---|
| What they are | The permanent code on the physical lock | A code released for one booking |
| Where they live | The listing’s Access codes tab | The booking’s access-codes panel |
| When they change | When you physically rotate the lock | Every stay |
| Who receives them | Handed to the guest or cleaner during the stay flow | Released to the guest behind the payment + ID gate |
The hand-over itself - revealing a code and marking it handed to the guest - happens on the booking, not here, and only once the stay’s release gate is clear (payment received and ID verified). See Bookings & stays for that flow. If a booking’s panel says No code set, this tab is where the missing static code gets filled in.
What’s next
Section titled “What’s next”The unit is sellable and enterable - now decide whose money its revenue is: The Finance & operating model tab.