Channels & direct booking
Three ways guests find and use your units, all feeding the same calendar and inbox. The Channels hub holds four pages: Channels, WhatsApp, Booking website and Guest app. Bookings to Review sits under Reservations.
| Screen | What it’s for | Guides |
|---|---|---|
| Channels | Connect Airbnb, Booking.com, Expedia, Agoda, Vrbo and Google Vacation Rentals through the channel manager; enable properties, map units, push content/availability/pricing, watch live sync status. Every channel except Airbnb lists in any workspace currency. | Connect Airbnb · Map your units · Booking.com, Expedia, Agoda and Vrbo · What syncs, and which way |
| Your workspace’s own WhatsApp connection. | Connect WhatsApp | |
| Bookings to Review | Channel updates held for a human - money changes, conflicts, cancellations. Routine events flow straight through. | Handle bookings held for review |
| Booking website | Your own direct-booking site, across nine tabs: General, Design, Properties, Pages, Collections, Rooms, Promo codes, Translations and Metrics. Preview the draft before you publish; published, it’s public and crawlable. | Build your booking website · Add pages · Template and palette · Metrics |
| The site, as a guest meets it | Availability search with a map, amenity filters, flexible dates, destination hubs, collections, reviews. | What a guest sees · Search, filters and the map · Collections and hubs |
| What the site charges | Your fee schedule, guest taxes, optional extras the guest ticks, and promo codes. | What your site charges · Run a promo code |
| Keeping your own site | An embeddable availability widget, the Google Vacation Rentals feed, and getting listed on Google through the channel manager. | The widget and the Google feed |
| Guest app | The self-service web app for in-stay guests, in eleven languages: reservation and its door code, extras and invoices, check-in wizard with ID upload, Wi-Fi, arrival, house info, messages, and a link back to your booking site. Configured per property, carrying your brand. | Set up the guest app · What the guest sees |
Why direct matters
Section titled “Why direct matters”Channel bookings pay commission; direct ones don’t. The booking website plus WhatsApp gives repeat guests a commission-free path - and Stay n Host treats both identically: same calendar, same verification flow, same books. The full comparison is Direct bookings vs Airbnb bookings.
Getting started
Section titled “Getting started”- First connection: Connect Airbnb, then Map your units to Airbnb. The other marketplaces connect the same way: Connect Booking.com, Expedia, Agoda and Vrbo.
- The guest app is configured per property - Set up the guest app - and shared as a link or QR code at check-in.
- The website goes live only when you publish it; drafts are invisible to the world: Build your booking website.
- Before you publish, walk the site the way a stranger would: What a guest sees, end to end.