Payments & money in
Guests pay you directly - transfer, wallet, cash - and this area is where that money becomes verified, booked revenue.
| Screen | What it’s for |
|---|---|
| Payments | The proofs board: verify or reject each payment proof against the amount due. |
| Charges | Bill a guest beyond the stay - upsells, house-rule fines (with a configurable fine book), damage recovery. |
| Fees & Taxes | Your fee schedule and tax rules, applied to every quote automatically. |
| Cash Report | Reconcile cash collected at the desk, receipt by receipt. |
| Bank Accounts | The settlement details quotations print, assignable per property. |
The guides
Section titled “The guides”- Verify or reject a payment proof
- Request a payment from a guest
- Read a booking’s Payments tab
- Charge a guest for extras
- Set up fees
- Set up guest taxes
- Reconcile the cash report
- Manage bank accounts
- Refund a guest
The one rule
Section titled “The one rule”Nothing becomes revenue until a person verifies it. A guest’s uploaded proof is a claim; your verification against the due amount is the fact. Verification posts the money into your books and unblocks the booking’s next step - and rejection puts the held nights straight back on sale.
Good to know
Section titled “Good to know”- The guest never states an amount - the app knows what’s due and you compare the proof against it.
- Every verify/reject is audited with the actor; refunds run through their own request-and-decide pair (see Approvals).
- Larger workspaces split recording from confirming - separation of duties is built in, not a habit you have to keep.