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Payments & money in

Guests pay you directly - transfer, wallet, cash - and this area is where that money becomes verified, booked revenue.

Screen What it’s for
Payments The proofs board: verify or reject each payment proof against the amount due.
Charges Bill a guest beyond the stay - upsells, house-rule fines (with a configurable fine book), damage recovery.
Fees & Taxes Your fee schedule and tax rules, applied to every quote automatically.
Cash Report Reconcile cash collected at the desk, receipt by receipt.
Bank Accounts The settlement details quotations print, assignable per property.
  1. Verify or reject a payment proof
  2. Request a payment from a guest
  3. Read a booking’s Payments tab
  4. Charge a guest for extras
  5. Set up fees
  6. Set up guest taxes
  7. Reconcile the cash report
  8. Manage bank accounts
  9. Refund a guest

Nothing becomes revenue until a person verifies it. A guest’s uploaded proof is a claim; your verification against the due amount is the fact. Verification posts the money into your books and unblocks the booking’s next step - and rejection puts the held nights straight back on sale.

  • The guest never states an amount - the app knows what’s due and you compare the proof against it.
  • Every verify/reject is audited with the actor; refunds run through their own request-and-decide pair (see Approvals).
  • Larger workspaces split recording from confirming - separation of duties is built in, not a habit you have to keep.