Payments & money in

Guests pay you directly - transfer, wallet, cash - and this area is where that money becomes verified, booked revenue.

Where	What it’s for
Finance -> Payments	The proofs board: verify or reject each payment proof against the amount due.
Finance -> Charges	Bill a guest beyond the stay - upsells, house-rule fines (with a configurable fine book), damage recovery.
Finance -> Fees & Taxes and Finance -> Guest tax	Your fee schedule and tax rules, applied to every quote automatically.
Reports -> Cash Report	Reconcile cash collected at the desk, receipt by receipt.
Finance -> Treasury, Property bank accounts	The settlement details quotations print, assignable per property.
A booking’s Payments tab	Refunds, the payment history and invoices, and the evidence for every payment.

The guides

1. Verify or reject a payment proof
2. Request a payment from a guest
3. Read a booking’s Payments tab
4. Charge a guest for extras
5. Set up fees
6. Set up guest taxes
7. Reconcile the cash report
8. Manage bank accounts
9. Refund a guest
10. Use the payment history, invoices and upsells

The one rule

Nothing becomes revenue until a person verifies it. A guest’s uploaded proof is a claim; your verification against the due amount is the fact. Verification posts the money into your books and unblocks the booking’s next step - and rejection puts the held nights straight back on sale.

Good to know

• The guest never states an amount - the app knows what’s due and you compare the proof against it.
• Every verify/reject is audited with the actor; refunds run through their own request-and-pay pair (see the approval system).
• Guest cash recorded at the desk can be made to wait for an explicit approval step: switch Guest cash on under Setup -> Settings -> Approvals. It is off by default.
• No automation and no API key can verify a payment or pay a refund. Money only moves on a signed-in person’s decision.