A cleaner's day

If you are a cleaner, the Housekeeping page is your whole app. When you sign in, you see your own jobs and nothing else. Each job shows the unit, the status, and - for a same-day turnover - the time it must be ready by.

Screen /housekeeping · Roles: Cleaner (a task-only seat - this board is your entire app)

Do a job

1. Open your list. A job that says Assigned is waiting for you.

2. When you arrive at the unit, press Start cleaning. The job changes to Cleaning so the office knows you are on site.

3. Before you begin, press Before photo / video and take a picture of the room as you found it. This protects you if something was already broken.

4. Clean the unit.

5. Press After photo / video and take a picture of the finished room.

6. Press Mark cleaned. You are done - an inspector takes it from here.

Photos matter

Photos and short videos are your proof of the state of the room, before and after. You can add them from the job row or by opening the job. If an upload fails, try again - the app tells you when a photo is saved with “Evidence attached.”

Watch the deadline

A job marked Same-day turnover has a Ready by time, because a new guest arrives today. If you cannot make it, tell your coordinator right away so they can reassign the job - the deadline does not move when a job changes hands.

If something looks wrong

You do not judge damage - that is the inspector’s job. Just take clear photos of anything broken or missing with your before photos, and tell your coordinator. Finish the clean as normal unless told otherwise.

What’s next

• Inspect a turnover