Configure the daily ops report
Daily ops report to the operations team is the full midnight brief: the board, arrivals, departures, the cleaning queue, pending payments, and tonight’s vacancies. Everything about it - including who receives it - is configured here on the Agent Hub card, not on a settings page.
Tune the rule
Section titled “Tune the rule”-
On the Agent Hub, open Daily ops report to the operations team under Operations. There is no property picker: the report is one brief spanning every property, so it is configured once for the workspace.
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Set Status and the channels. Out of the box - with no rule saved at all - the report already goes out by email at 00:00; the card is how you change that.
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Set Send at if midnight is not your hour.
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Under Which version to email, tick Short brief, Full detail, or both. The report is written twice; WhatsApp always sends the short summary regardless of this choice. The last ticked version cannot be unticked - “send me nothing” is the Status switch, and the sheet says so.
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Press Save.
Who receives it
Section titled “Who receives it”The Who receives it panel on the same sheet is the audience - and it saves as you change it, separately from the sheet’s Save button:
- Email - tick the team members who should get the report. With nobody ticked, the default applies: every owner and admin seat. Ticking anyone replaces that default with your own list.
- WhatsApp - link a number to a seat (Link, country code first) and the short summary goes there too; Replace and Remove manage it.